HAYDEN LOS ANGELES’ COMMUNICATIONS TO YOU

You agree that Hayden Los Angeles may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of Hayden Los Angeles’ products or services, or for such other purpose(s) as Hayden Los Angeles deems appropriate.

What Information We Collect and How We Use It

Hayden Los Angeles collects information such as your company name, name, e-mail, postal address and credit card numbers that you provide to us when you save your information or place an order on Hayden-la.com.
We collect customer information in an effort to improve customer’s shopping experience, to communicate with our customers about our products, services and promotions, and to improve the performance and accuracy of the Site. We may combine information you give us online, in stores, or tradeshows. We may also combine that information with publicly available information and information we receive from or cross reference with select partners. By combining this information we are better able to communicate with you about our products, special events and promotional purposes and to enhance your shopping experience.
Hayden Los Angeles may use your collected information to but not limited to process and fulfill orders, communicate with you regarding your order, or send other information that we believe may be of interest to you. In addition, we maintain a record of your purchases and other information that may enable us to enhance your shopping experience. We also monitor site use and traffic patterns to improve our site design, the products and services we offer and the way in which we offer them. Hayden Los Angeles recognizes that it must maintain and use customer information responsibly.
Hayden Los Angeles does disclose information you provide to us when you participate in promotions with those companies whom we have joined to offer the promotion. We may disclose information about you to other members of Hayden Los Angeles corporate family and as required by law.
You can always update or delete your personal information on our web site. Simply click “My Account” located top right of the Site, log in, and you will be able to edit or delete your information. If at any time you would like us to delete any of your personal information on file, just e-mail info@hayden-la.com or call us at (213) 493-4712. Please be sure to include your e-mail address, full name and password.

We use Cookies, web beacons or other similar technologies. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie. We use the information collected by these technologies to study use of our website, to refine and improve our performance, and to detect and prevent misuse or fraud. You may delete cookies, including those associated with web beacons, by following the directions in your browser software. If you delete your cookies, use a different browser, or buy a new computer, some functionality of the website may change.
We may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer, downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience. Flash cookies may help our website visitors to, for example, set volume preference associated with video experiences or perform surveys. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Visit www.macromedia.com/support/documentation/en/flashplayer/help/ to learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.

We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification number. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.

We do not share credit card information with third parties except for the purpose of processing payment for products you’ve ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit cards.

Security

We understand that your information and privacy is valuable and sensitive and will take measure to protect and secure your information. We take necessary steps to secure our customers information and credit card data. On Hayden-la.com, we employ Secure Sockets Layer (SSL) technology that encrypts all of your private information when placing an order and transmitting that information to our systems to be processed.